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RunMyShop for trades & field service

Answer every call from the top of a ladder.

You can't take a call elbow-deep in a furnace — but the person calling is ready to book right now, and if they hit voicemail they call the next name on Google. RunMyShop answers instantly, books the service call, takes detailed messages with a callback promise, and texts the customer a confirmation while you keep working.

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The Dispatcher · AI receptionist
TUESDAY 2:40 PM · YOU'RE ON A JOB
ON A CALL
Caller

"Our water heater's leaking — can someone come today?"

Dispatch

"Sorry to hear that — let's get you looked at. I have 4:30 today or first thing tomorrow at 8:00. What's the address?"

Caller

"Today please — 41 Elm Street."

Service call bookedTODAY 4:30 PM · 41 ELM ST
AI answering for trades: RunMyShop answers while you're on the tools — books service calls against your real availability, takes messages with a callback promise, answers hours and service-area questions from your website, and texts confirmations, 24/7 on its own local number. $29.95 CAD/month founding pilot, 14-day free trial.

Built for businesses that work with their hands full.

Setup asks trade questions — emergencies or appointments, service area, what you do and don't take on — and the receptionist handles calls the way a good dispatcher would.

  • Books service calls with address, problem description, and a time that's actually free
  • Messages with a promise: "He'll call you back after 4" — and it's on your dashboard
  • After-hours answered: the 11 pm burst-pipe caller books for 8 am instead of calling your competitor
  • Every call transcribed — check the day's phone from the truck
Illustration: calls answered across town at night

The competitor-proof voicemail replacement.

An industry study found 85% of callers who hit voicemail never leave a message — in the trades they just dial the next listing. With a receptionist that always answers, being mid-job stops costing you jobs.

Trades questions

What owners ask before hiring the Dispatcher.

Can an AI answering service book service calls for a trades business?

Yes. RunMyShop asks what the caller needs, where they are, and when works, then books the service call against your real availability and texts the customer a confirmation. When a job needs your judgment first, it takes a detailed message and tells the caller when you'll call back.

What happens when I'm on a roof or under a sink and can't answer?

Every call is answered anyway. The receptionist books what it can, takes a message with a callback promise for the rest, and everything lands on your dashboard transcribed and summarized — so lunch break is enough to see the morning's calls.

Does it answer after hours?

Yes — 24/7, and it knows your actual hours and timezone. Late-night callers get a real answer and a booked slot or a promised callback, not voicemail. An industry study found 85% of callers who reach voicemail never leave a message.

How much does an AI answering service for trades cost?

RunMyShop starts at $29.95 CAD a month: Basic answers every call, takes messages and includes 100 minutes and a local phone number. Pro, at $79.95 CAD a month with 300 minutes, adds booking your jobs, texting the caller and putting calls through to you. Both start with a 14-day free trial. Traditional answering services typically run $400–800 per month and can't book your jobs.

The next emergency call is a job — if someone answers.

Pick your business from its Google listing, hire the Dispatcher, and call your new number before the next job starts.

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